Training And Support
At Arising Solutions, we understand that the success of any ERP implementation depends largely on how well your team can use the system. That's why we’ve developed our ERP training programs to be comprehensive and adaptable, ensuring that your team is fully equipped with the knowledge and skills necessary to maximize the benefits of your ERP system.
Guidance and Immediate Support:
Online Training: We also offer flexible online training options, allowing your team to learn at their own pace from anywhere. Our online platform includes interactive modules, video tutorials, and live Q&A sessions to enhance the learning experience. Hybrid Training: If you prefer a mix of both, our hybrid training model combines the benefits of on-site and online training, providing a well-rounded approach to learning.
Support Packages:
Basic Support: For businesses that require occasional assistance, our Basic Support package offers essential services like troubleshooting, system updates, and general user support.
Premium Support: Our Premium Support package includes all the services of Basic Support, plus additional benefits like priority response times, dedicated account managers, and regular system health checks.
Enterprise Support: Designed for large enterprises with complex ERP needs, this package provides the highest level of support, including 24/7 monitoring, custom SLA agreements, and personalized training sessions